Privacy Policy

This Privacy Policy applies to all services provided by World Web Robotics ("Company," "we," "us," or "our"), including our website, mobile applications, software products, and consulting services. It describes how we collect, use, process, and disclose your information.

1.1 Our Commitment

We are committed to protecting your privacy and ensuring the security of your personal information. We adhere to the following principles:

• Transparency: We clearly communicate how we use your data
• Security: We implement robust security measures to protect your information
• Control: We provide you with control over your personal data
• Compliance: We adhere to applicable privacy laws and regulations
• Accountability: We take responsibility for our data practices

1.2 Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your explicit consent
• Performance of a contract with you
• Compliance with legal obligations
• Protection of vital interests
• Legitimate interests pursued by us or third parties

We collect information that you provide directly to us, information collected automatically when you use our services, and information from third-party sources.

2.1 Information You Provide

When you interact with our services, you may provide:

Data Category	Examples	Purpose
Contact Information	Name, email, phone, address	Communication, account management
Account Information	Username, password, preferences	Service access, personalization
Business Information	Company name, job title, industry	Service customization, support
Payment Information	Billing details, transaction history	Service payment, invoicing
Communication Data	Emails, support tickets, feedback	Customer support, improvement

2.2 Automatically Collected Information

When you use our services, we automatically collect:

• Usage Data: How you interact with our services
• Device Information: Device type, operating system, browser
• Log Data: IP address, access times, pages viewed
• Location Data: Approximate location based on IP
• Cookies & Tracking: Information from cookies and similar technologies

We use the information we collect for various business purposes, as described below. We only process your data when we have a valid legal basis to do so.

3.1 Primary Purposes

• Service Delivery: To provide, maintain, and improve our services
• Customer Support: To respond to your inquiries and provide support
• Account Management: To manage your account and preferences
• Communication: To send important notices and updates
• Security: To protect our services and users
• Legal Compliance: To comply with legal obligations

3.2 Secondary Purposes

• Analytics: To understand how our services are used
• Research & Development: To improve existing services and develop new ones
• Marketing: To send promotional communications (with your consent)
• Personalization: To tailor content and recommendations
• Business Operations: For internal operations and planning

3.3 Marketing Communications

We will only send you marketing communications if you have opted in to receive them. You can opt-out at any time by:

• Clicking the unsubscribe link in any marketing email
• Updating your preferences in your account settings
• Contacting us directly at privacy@wwrobotics.com

We do not sell your personal information. We may share your information in the following circumstances, always with appropriate safeguards.

4.1 Service Providers

We share information with third-party vendors who provide services on our behalf:

• Hosting Providers: Cloud infrastructure and storage
• Payment Processors: Secure payment processing
• Analytics Services: Usage data analysis
• Customer Support: Ticketing and support systems
• Marketing Tools: Email marketing and CRM platforms

4.2 Legal Requirements

We may disclose your information if required by law, including:

• To comply with legal processes or governmental requests
• To enforce our terms and conditions
• To protect the rights, property, or safety of our company, users, or others
• To prevent fraud or technical issues
• To respond to an emergency

4.3 International Transfers

When we transfer data outside your country, we ensure adequate protection through:

• EU Standard Contractual Clauses
• Privacy Shield certification (where applicable)
• Binding Corporate Rules
• Other legally-approved transfer mechanisms

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures

• Encryption: Data encryption in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Role-based access control and authentication
• Network Security: Firewalls, intrusion detection, DDoS protection
• Regular Audits: Security assessments and penetration testing
• Employee Training: Regular privacy and security training
• Incident Response: Established incident response procedures

5.2 Data Retention

We retain personal data only for as long as necessary:

Data Type	Retention Period	Basis
Account Data	While account is active + 2 years	Contract performance
Transaction Records	7 years	Legal requirement
Support Communications	3 years	Legitimate interest
Marketing Data	Until consent withdrawn	Consent
Analytics Data	26 months	Legitimate interest